Advantages of Dedicated Teams over Traditional IT Outsourcing for ISVs

By Anirban Guha on January 22, 2016


Increasingly ISVs and technology companies are confronted with capacity bottlenecks, and lack of technology talent with the requisite exposure in their native environments. As a result, they are unable to handle a multitude of challenges such as migration to a SaaS mode, up gradation of their technology stack, enhancement of product functionality and customization requests. At the same time, ISVs are reluctant to resort to traditional IT outsourcing, as they are primarily worried about of lack of dedicated resources from the service providers, and also unsure about the efficacy of offshoring and distributed development in a product development environment.  

In this blog, we will share with you some of the relative advantages of dedicated teams as opposed to conventional IT outsourcing service model:


Traditional Outsourcing Model

Dedicated Team Model


Uncertain, dictated by the nature of engagement with the service provider

Guaranteed reduced time-to-market, as the customer is in complete control of the team, work flow and deliverables

Innovation & Capability

Low level of task based reactive output with little incentive for innovation

High performance, proactive teams capable of significant value addition in sync with the customers native team

Business Value

Low, very basic staff augmentation mode

High, direct contribution in delivering measurable business value to customer

Risk Mitigation

Difficult to anticipate and manage risks due to lack of visibility into service providers processes, team management, and resource movements

Easy, due to complete managerial control over people and processes and negligible risk of attrition and resource movement due to locked-in resources

Ownership/Span of control

Owned by service provider, low level of integration with customer’s team

Owned and managed by customer, complete integration with customer’s team


Basic, and hands off

Mature, and collaborative

Success factors

Vendor selection, service provider’s maturity and retention of same team across delivery cycles

Team selection, product development know-how, and dedicated high performance teams

Contract Management

Significant attention to detail required in contract planning covering all aspects of the engagement, and adequate foresight needed to provide for contingencies 

Simple, and easy to interpret contract based on “people+cost of shared services” model

Scope & Flexibility

Rigid, need clearly defined scope and deliverables from the customer

Flexible, driven by customer’s requirement and adaptable to changing business dynamics. Inbuilt agility, decide as-late-as possible and start as soon-as-possible

Team composition and quality

Dictated by the service provider

Controlled by the customer right from the recruitment process including roles and composition

As a founder, CEO, or CTO of an ISV, take advantage of dedicated team model in a distributed development model, gain additional development capacity, execute your product roadmap, and realize your business goals.

Download the ebook, if you want to learn more about how to benefit from dedicated teams and realize your product vision!

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